Shipping policy
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
- Standard Shipping: 7-15 business days
- Express Shipping: 3-7 business days Delivery times may vary depending on your location and customs clearance procedures.
Shipping Rates Shipping costs are calculated at checkout based on the weight of your order and your delivery address. Free shipping may be available for orders over a specified amount.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website.
Customs & Duties International orders may be subject to customs duties and taxes, which are the responsibility of the customer. We are not responsible for any delays caused by customs clearance.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.